Software for service shops, sorted by the job it does.

Field service software for contractors: dispatch board, scheduling, mobile app for techs, call recording, marketing attribution and reporting.

Best for: Established shops with a full office and several techs who want dispatch, phones, marketing and reporting in one system.

Pricing: Pricing on request Checked Oct 2026 · source

Pairs with: Write booking confirmation and reminder texts, Send a running-late text, Write the end-of-day board summary

Field service software built for home service pros, including HVAC, plumbing and electrical: online booking, scheduling and dispatch, estimates, invoicing, payments, price book and job costing.

Best for: Small to mid-size residential shops that want booking, dispatch, invoicing and payments in one app without a long contract.

Pricing: Basic from $59/mo billed annually; Essentials (5 users) and Max (8 users) cost more. 14-day free trial of Max, no credit card. Checked Oct 2026 · source

Pairs with: Write booking confirmation and reminder texts, Send a running-late text, Write the end-of-day board summary

Field service software for home service businesses: quotes, scheduling, invoicing and online payments, with optional AI receptionist, reviews and marketing add-ons.

Best for: Owner-operators and small crews who want a low entry price and month-to-month billing.

Pricing: Core from $29/mo billed annually ($49/mo with no commitment), 1 user. Connect, Grow and Plus tiers cost more. 14-day free trial, no credit card. Checked Oct 2026 · source

Pairs with: Write booking confirmation and reminder texts, Send a running-late text, Write the end-of-day board summary

Field service software for HVAC, plumbing and electrical contractors, with flat-rate pricing, service agreements and QuickBooks integration.

Best for: Trade shops that run on flat-rate pricing and QuickBooks (Online or Desktop) and want onboarding help.

Pricing: Pricing on request Checked Oct 2026 · source

Pairs with: Write booking confirmation and reminder texts, Send a running-late text, Write the end-of-day board summary

Field service software for HVAC, plumbing, electrical and other contractors, sold with unlimited users on every plan.

Best for: Shops with many office staff or techs who don’t want per-user fees.

Pricing: From $208/mo billed annually ($245/mo month-to-month), unlimited users. Checked Oct 2026 · source

Pairs with: Write booking confirmation and reminder texts, Send a running-late text, Write the end-of-day board summary

Field service software with a built-in phone system: scheduling, dispatch, invoicing and payments, with call recording and an optional AI answering add-on.

Best for: Small shops that want their phone line and their job board in the same app.

Pricing: Prices not listed where we could read them; see their pricing page Checked Oct 2026 · source

Pairs with: Write booking confirmation and reminder texts, Send a running-late text, Write the end-of-day board summary

An AI front office for service businesses, including HVAC, plumbing and electrical. AI agents answer calls, texts and chats and book jobs 24/7; its Coach product scores every call.

Best for: ServiceTitan shops that want AI answering and call scoring built for the trades.

Pricing: Pricing on request Checked Oct 2026 · source

Pairs with: Follow up on missed and unbooked calls, Run the daily call audit, Script an inbound no-heat or no-AC call

AI front office for home service companies: answers calls and texts, books jobs and updates your field service software.

Best for: Multi-truck home service shops on ServiceTitan or Housecall Pro that want AI booking.

Pricing: Launch from $449/mo (500 minutes, 3 locations); Scale from $789/mo (1,000 minutes); Enterprise custom. Checked Oct 2026 · source

Pairs with: Follow up on missed and unbooked calls, Run the daily call audit, Script an inbound no-heat or no-AC call

AI answering service for small businesses, with pages for HVAC, plumbing and electricians. Answers calls, takes messages and can book appointments.

Best for: Small shops that want a low-cost after-hours or overflow answer and a free trial first.

Pricing: Professional $49/mo (250 minutes); Scale $149/mo (1,000 minutes); Growth $299/mo (2,000 minutes). 7-day free trial. Checked Oct 2026 · source

Pairs with: Follow up on missed and unbooked calls, Run the daily call audit, Script an inbound no-heat or no-AC call

AI phone agent for small businesses that answers calls, captures leads and handles common questions.

Best for: Shops with lots of short calls that would rather pay per customer than per minute.

Pricing: Starter $79/mo (100 unique customers); Growth $129/mo; Scale $299/mo. No per-minute charges. Checked Oct 2026 · source

Pairs with: Follow up on missed and unbooked calls, Run the daily call audit, Script an inbound no-heat or no-AC call

Virtual receptionists: live, human-first answering with AI help, plus an AI-first option. Answers, qualifies and books calls.

Best for: Shops that want a real person on the phone, priced by the call.

Pricing: Human-first Starter $300/mo for 30 calls; Basic $810/mo for 90 calls; Pro $2,100/mo for 300 calls. Checked Oct 2026 · source

Pairs with: Follow up on missed and unbooked calls, Run the daily call audit, Script an inbound no-heat or no-AC call

Live virtual receptionists who answer 24/7, with AI-powered call transcripts. Home services is one of the industries they serve.

Best for: Shops that want a live, friendly human voice answering overflow and after-hours calls.

Pricing: Prices not listed where we could read them; see their pricing page Checked Oct 2026 · source

Pairs with: Follow up on missed and unbooked calls, Run the daily call audit, Script an inbound no-heat or no-AC call

A business phone system for calls and texts on shared numbers. On the Business plan, calls can be recorded automatically and come back with AI summaries and transcripts.

Best for: Small offices that want a shared line with transcripts they can paste into a daily call audit.

Pricing: Starter $15/user/mo billed yearly ($19 monthly); Business $23/user/mo yearly ($33 monthly). 7-day free trial. Checked Oct 2026 · source

Pairs with: Run the daily call audit, Write the weekly CSR coaching review, Follow up on missed and unbooked calls

Call tracking and lead attribution: tracking numbers show which ad, listing or page made the phone ring, with call recording and transcription.

Best for: Shops spending on ads that want to know which marketing books jobs.

Pricing: Lead Tracking $50/mo plus usage (5 numbers, 250 minutes, recording and transcription). Higher tiers $95–$195/mo. 14-day free trial, no card. Checked Oct 2026 · source

Pairs with: Run the daily call audit, Write Facebook ad copy, Write a Google Business Profile post

Business phone system (VoIP) with calling, video and messaging, plus AI add-ons for transcription and answering.

Best for: Offices with several phone users that want a traditional business phone system.

Pricing: Core $15/user/mo; Engage $25; Scale $75 (annual, 12-month term for small business pricing). Checked Oct 2026 · source

Pairs with: Run the daily call audit, Write the weekly CSR coaching review, Follow up on missed and unbooked calls

Cloud phone system for sales and support teams, with call recording, AI transcripts and integrations with CRMs and help desks.

Best for: CSR teams of three or more that want recording and transcripts on every line.

Pricing: Essentials $30/license/mo billed annually (3-license minimum); Professional $50; Enterprise custom. Checked Oct 2026 · source

Pairs with: Run the daily call audit, Write the weekly CSR coaching review, Follow up on missed and unbooked calls

Lead tracking that records calls, forms and chats and ties each lead to its marketing source. Popular with marketing agencies.

Best for: Shops (or their agency) that want calls and web forms tracked together at a low entry price.

Pricing: Call Tracking $30/mo; Plus $60; Pro $100; Elite $160 (single account). Call transcription 2¢/min. Checked Oct 2026 · source

Pairs with: Run the daily call audit, Write Facebook ad copy, Write a Google Business Profile post

Call tracking and contact center software with call recording, attribution and AI features, including Google Local Services Ads integration.

Best for: Shops running Google Local Services Ads and paid search that want tracking plus a call center.

Pricing: Marketing Lite $79/mo ($65/mo annual); Marketing Pro $179; Sales Engage $329; Enterprise $1,999. Checked Oct 2026 · source

Pairs with: Run the daily call audit, Write Facebook ad copy, Write a Google Business Profile post

Virtual phone system for small businesses: a business number that rings on your cell, with call forwarding, voicemail and texting.

Best for: Owner-operators who answer from their cell and want a separate business number.

Pricing: Starting at $14/month. Checked Oct 2026 · source

Pairs with: Follow up on missed and unbooked calls, Send a running-late text, Write booking confirmation and reminder texts

AI-powered business phone system with real-time transcripts and AI call summaries on every plan.

Best for: Offices that want live transcripts and summaries without paying for a top tier.

Pricing: Standard $15/user/mo; Pro $25/user/mo; Enterprise contact sales. 14-day free trial. Checked Oct 2026 · source

Pairs with: Run the daily call audit, Write the weekly CSR coaching review, Follow up on missed and unbooked calls

Automated review requests by text and email, review widgets for your website, and (on Pro) referral and repeat-customer campaigns.

Best for: Small shops that want review requests on autopilot at a published price.

Pricing: Starter $75/mo; Pro $125/mo. 14-day trial, no contracts. Checked Oct 2026 · source

Pairs with: Write a review request text, Respond to a bad online review, Announce a referral program

Customer messaging platform: review requests by text, a shared inbox, web chat, phones, text payments and text marketing, plus an AI employee.

Best for: Shops that want reviews, texting and payments from one vendor.

Pricing: Pricing on request Checked Oct 2026 · source

Pairs with: Write a review request text, Respond to a bad online review, Announce a referral program

Reputation and review management with listings, social publishing and messaging, built for single and multi-location businesses.

Best for: Multi-location shops that want reviews and listings managed across every location.

Pricing: Pricing on request Checked Oct 2026 · source

Pairs with: Write a review request text, Respond to a bad online review, Announce a referral program

Payroll, payroll tax filing, benefits and HR for small businesses.

Best for: Small shops that want payroll and new-hire paperwork handled online, month-to-month.

Pricing: Simple $49/mo + $6/person; Plus $80/mo + $12/person; Premium $180/mo + $22/person. Checked Oct 2026 · source

Pairs with: Send the weekly timesheet reminder, Write a commission or spiff calculation memo, Build a new hire onboarding checklist

Records and transcribes Zoom, Google Meet and Teams meetings, plus in-person conversations through its mobile app, so you have a written record to paste into a workflow.

Best for: Managers who run ride-alongs, huddles and sales calls and want transcripts instead of handwritten notes.

Pricing: Free plan; Pro $10/seat/mo billed annually ($18 monthly); Business $19/seat/mo annually ($29 monthly). Checked Oct 2026 · source

Pairs with: Write ride-along coaching notes, Write crew huddle notes, Hand off a replacement lead to the comfort advisor

OpenAI’s chat assistant. Paste any JobPrompts workflow in and it drafts the text, summary or plan.

Best for: Anyone starting out; most people on your team have probably already tried it.

Pricing: Prices not listed where we could read them; see their pricing page Checked Oct 2026 · source

Pairs with: Write a policy update memo, Plan a team meeting, Write the job summary for the invoice

Anthropic’s chat assistant. Good at long documents, so it handles call transcripts and long notes well.

Best for: Office managers and owners pasting in long transcripts, policies or reports.

Pricing: Free plan; Pro $17/mo billed annually ($20 monthly); Max from $100/mo; Team plans for 2–150 people. Checked Oct 2026 · source

Pairs with: Write a policy update memo, Plan a team meeting, Write the job summary for the invoice

Microsoft’s AI assistant, built into Outlook, Word, Excel and Teams for Microsoft 365 business users.

Best for: Shops that already run email and files on Microsoft 365.

Pricing: Copilot Chat included with eligible Microsoft 365 plans; Microsoft 365 Business Standard with Copilot $23.50/user/mo paid yearly. Checked Oct 2026 · source

Pairs with: Write a policy update memo, Plan a team meeting, Write the job summary for the invoice

Google’s AI assistant. Free with a Google account; paid plans add Gemini inside Gmail, Docs and Sheets.

Best for: Shops that already run on Gmail and Google Workspace.

Pricing: Free with a Google account; paid Google AI plans add more. Prices vary by country, so check the page for yours. Checked Oct 2026 · source

Pairs with: Write a policy update memo, Plan a team meeting, Write the job summary for the invoice