Service Technician

Follow up on an unsold quote

  • Est. time saved5 min per quote
  • Works withCopilot · ChatGPT · Gemini
  • GroupBook & Do the Work
  • Ref.WO-0078
Never paste: Customer addresses, phone numbers or gate/lockbox codes, card numbers, photos showing house numbers or family members, or the customer's financing info.

When to use it

2 to 3 days after leaving an estimate the homeowner didn’t approve.

The prompt

Copy this, then replace everything in [brackets].

Write a short follow-up text/email after an unsold quote.
Homeowner first name: [name]
What we quoted: [options and prices]
Their concern: [price, timing, spouse, second opinion]
Helpful extras: [financing, rebate, warranty]

Friendly, no pressure, answer their concern, one easy next step.

Before / after

Before: The estimate dies in a drawer.

After (example output):

Hi Linda, it’s Marco from [Company]. Just checking in on the AC options from Tuesday. You mentioned wanting to talk it over. Happy to answer questions, and the 0% for 18 months financing would put the Better option around $X/month. No rush. Reply anytime.

Tips

  • Follow up once or twice. Not every day.
  • Give the AI your readings and findings. It writes better than it diagnoses.
  • You’re the tech. If the AI’s answer doesn’t match what you see, trust what you see.
  • Review every draft before you send it. You’re accountable for what goes out.