Free calculator
Missed-call revenue
Every call that goes to voicemail is a job that might go to the next shop on Google. Plug in your own numbers to see what missed calls could be costing you.
How we calculate it
Lost jobs per month = missed calls per week × 4.33 weeks × booking share × paid-job shareLost revenue per month = lost jobs per month × average ticketLost revenue per year = lost revenue per month × 12
This is revenue, not profit, and it assumes the missed callers don’t call back. Some do, so treat it as an upper bound for your inputs. 4.33 is the average number of weeks in a month (52 ÷ 12).
Fix this with
- Script an inbound no-heat or no-AC callCSR / Dispatcher · 1 hr once→
- Schedule a callback or recallCSR / Dispatcher · 10 min per recall→
- Write booking confirmation and reminder textsCSR / Dispatcher · 20 min once→
- Shop Kit: New CSR first week5 workflows in order→
- Shop Kit: Busy season dispatch survival5 workflows in order→
One new workflow a week
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