Explain a warranty to a homeowner
Never paste: Customer addresses, phone numbers or gate/lockbox codes, card numbers, photos showing house numbers or family members, or the customer's financing info.
When to use it
When a part is under warranty but labor isn’t, or vice versa.
The prompt
Copy this, then replace everything in [brackets].
Explain warranty coverage in plain English.
Equipment: [brand, install date, registered Y/N]
Warranty: [parts years, labor years, our workmanship warranty]
Today's repair: [part, covered Y/N, labor cost]
Short and clear: what's covered, what isn't, why, and what they pay today.
Before / after
Before: Homeowner thinks ‘warranty’ means free.
After (example output):
Good news: the part is covered by the manufacturer’s 10-year parts warranty, so there’s no charge for it. The labor to replace it isn’t covered after the first year, so today’s cost is $310 for labor. Our membership covers 15% off labor going forward.
Tips
- Check registration before you promise coverage.
- Give the AI your readings and findings. It writes better than it diagnoses.
- You’re the tech. If the AI’s answer doesn’t match what you see, trust what you see.
- Review every draft before you send it. You’re accountable for what goes out.
Fill in the brackets
Type your details and the prompt below updates. Everything stays in your browser.
Leave out: Customer addresses, phone numbers or gate/lockbox codes, card numbers, photos showing house numbers or family members, or the customer's financing info. Use initials or general terms instead.